Privacy Policies

The Privacy Notice is part of the use of the website www.MRSOFTWARE.com

Responsible

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, MRSOFTWARE informs you that they are responsible for your personal data. The “User” may contact MRSOFTWARE at any time through our email address [email protected]. We protect and safeguard your personal data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing of your personal data.

Personal data

The information must be true and complete. The user will be responsible at all times for the data provided and in no case will MRSOFTWARE or MRSOFTWARE be responsible for the veracity of the same. The information requested from the user on the www.MRSOFTWARE.com site is:

Full name

Age

Phones

Postal address

Email

Billing information

Credit card information.

Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of your personal data will be maintained by effectively establishing and maintaining administrative, technical and physical security measures to prevent damage, loss, alteration, destruction, use, access or improper disclosure.

Use of information

Your personal data will be used for the following purposes:

To provide the products, services or information required by you.

To inform about changes or new products or services that are related to the one contracted or acquired by the client.

To comply with obligations contracted with our clients.

To evaluate the quality of the service.

To track and confirm orders on the Internet.

Management of raffles, promotions or surveys.

Improving the effectiveness of our websites.

Marketing or advertising efforts.

Conducting internal studies on consumer habits.

The personal or business data provided by the user will be part of a file that will contain their profile. The user can modify their profile at any time using their user number and password.

Limitation of use and disclosure of information

In our program for notification of promotions, offers and services via email, only MRSOFTWARE has access to the information collected. This type of advertising is done through notices and promotional email messages, which will only be sent to you and those contacts registered for this purpose. You may modify this indication at any time by sending an email to [email protected]. In the emails sent, offers from third parties that are our business partners may occasionally be included. You may unsubscribe from email newsletters by clicking the button next to the “Unsubscribe” legend at the bottom of emails sent by MRSOFTWARE. The frequency of MRSOFTWARE newsletters may be up to five emails per week.

ARCO Rights (access, rectification, cancellation and opposition)

The area responsible for the management and administration of personal data is: Customer Service Center, which you can contact via email at [email protected].

How to exercise your ARCO Rights or revoke your consent for the processing of such data?

You have the right to (i) access your personal data that we hold and the details of the processing thereof; (ii) rectify them if they are inaccurate or incomplete; (iii) cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, they are being used for purposes not consented to or the contractual or service relationship has ended; (iv) oppose the processing of them for specific purposes; or (v) revoke the consent you have given us for the processing of your personal data, so that we stop using them. The mechanisms that have been implemented for the exercise of these rights are through the presentation of the respective request at: [email protected]

Your request must contain at least the following information: (i) full name and email or address to communicate the response to your request; (ii) the documents that prove your identity or, where appropriate, the legal representation; (iii) the clear and precise description of the personal data with respect to which you seek to exercise any of the aforementioned rights; and (iv) any other element or document that facilitates the location of the personal data.

In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties,MRSOFTWARE has a period of twenty business days, counted from the date on which the request was received, to communicate the decision adopted and, if appropriate, MRSOFTWARE must make it effective within fifteen business days following the date on which it has communicated the response. The aforementioned periods may be extended once for an equal period, as long as the circumstances of the case justify it.

The obligation to access information will be considered fulfilled when personal data is made available through simple copies or electronic documents. MRSOFTWARE requests the user to update their data every time it undergoes any modification, since this will allow us to provide you with an efficient and personalized service.

Transfers of information with third parties

We undertake not to transfer your personal information to third parties, except for the exceptions provided for in article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by the applicable regulations.

Protection

When purchasing a product online, you will be asked for bank details, for which you will be directed to the respective website that offers security and confidentiality of the data you provide. To do this, they have a secure server under the SSL (Secure Socket Layer) protocol, so that the information you send is transmitted encrypted to ensure its protection. To verify that you are in a protected environment, make sure that an “S” appears in the navigation bar “httpS”://

However, and despite having more secure tools every day, the protection of data sent over the Internet cannot be guaranteed 100%; therefore, once received, everything possible will be done to safeguard the information.

Changes to the privacy notice

We reserve the right to make changes or updates to this privacy notice at any time, to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products and market practices. These modifications will be available to the public through our website www.MRSOFTWARE.com, privacy notice section.

Acceptance of terms

This Privacy Statement is subject to the terms and conditions of the MRSOFTWARE website described above, which constitutes a legal agreement between the user and MRSOFTWARE. If the user uses the services on the MRSOFTWARE site, it means that he or she has read, understood and agreed to the terms set forth above.

Authority

If the user considers that his or her rights regarding the protection of personal data have been violated, he or she has the right to go to the corresponding authority to defend his or her exercise of these rights. The authority is the INAI National Institute for Transparency, Access to Information and Protection of Personal Data:

INAI National Institute for Transparency, Access to Information and Protection of Personal Data

What are cookies and how are they used?

Cookies allow us to:

a) Recognize you when you enter our sites and offer you a personalized experience.

b) Knowing the personal site settings specified by you, for example, cookies allow us to detect the bandwidth you have selected when entering the home page of our sites, so that we know what type of information is advisable to download.

c) Calculating the size of our audience and measuring some traffic parameters, since each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences, information that is useful to us to improve the content, headlines and promotions for users.

Cookies also help us track some activities, for example, in some of the surveys we launch online, we can use cookies to detect if the user has already filled out the survey and avoid displaying it again, in case he or she has done so. However, cookies will allow you to take advantage of the most beneficial features we offer, so we recommend that you leave them activated.

Cookies will not be used to identify users, except in cases where possible fraudulent activities are being investigated. If cookies are used, the “help” button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies.